1. General
1.1. These terms and conditions together with any Quotation or Development Specification given to the customer form the contract between Senet Ltd and the customer. These terms supersede any prior verbal agreement. Any deviation from these terms must be agreed in writing on the order form.
1.2. Senet Ltd is not responsible for the performance of third party services that are introduced to the customer.
1.3. The customer agrees that Senet Ltd can use the customer’s company name in its own customer list. If the customer does not wish to appear on the Senet Ltd customer list, Senet Ltd will remove them at the customer’s request.
1.4. The customer agrees to credit Senet Ltd in the footer of every page of the site or within a prominant location in any application by displaying a text hyperlink back to the Senet Ltd website.

2. Duties
2.1. The customer's signature on the quotation order form is evidence that it will:
2.1.1. Provide all data reasonably required by Senet Ltd necessary to complete the contract within a reasonable period of time.
2.1.2. Maintain a retrievable record, copy or original, of all data provided to Senet Ltd, who will not be responsible for loss or damage to any data.
2.1.3. Use the product or service provided by Senet Ltd only for the purposes of its own business.
2.1.4. Not sell or franchise the product or service to any third party without express permission from Senet Ltd.
2.2. The customer warrants that it owns all the data required for the services to be performed hereunder and has absolute rights to use such data for such purposes.
2.3. For development projects a Specification will be agreed which will detail customer expectations and the anticipated time length of the project. Failure on behalf of the customer to meet these expectation deadlines may result in a delayed project. At the discretion of Senet Ltd an interim payment of the total project value may be charged for projects that are delayed by the customer failing to meet their expectations as detailed in the Project Specification.
2.4. Senet Ltd will:
2.4.1. Act professionally at all times to preserve the customer's intellectual property or other rights in its information or materials.
2.4.2. Comply with reasonable requests of the customer and deal cordially with its representatives.
2.4.3. Be responsible for the accuracy and comprehensiveness of the data supplied in relation to a project.
2.4.4. Use reasonable endeavours to provide within the anticipated time length of the project a site or application that substantially meets the requirements of the Specification. Following completion of the project Senet Ltd will provide to the customer, free of charge, a 1 month site maintenance support service. Any software “bugs”, spelling errors and functionality failures will be rectified free of charge during this period. This service does not include any design modifications, functionality changes or enhancements. Such items are subject to a separately negotiated maintenance agreement or one-off amendment charge.

3. Variations
3.1. The customer may at any time request variations to the Specification by agreed notice to Senet Ltd.
3.2. Within 5 working days of receipt of a request for variation or such other period as may be agreed Senet Ltd shall indicate by agreed notice to the customer the terms upon which Senet Ltd will perform the requested variation, including the effect of the variation on the price payable by the customer.
3.3. If Senet Ltd serves a notice pursuant to 3.2 above the customer shall within 5 working days of the date of Senet Ltd written notice elect by written notice to Senet Ltd whether or not it wishes the variation to proceed. In the absence of a customer's notice Senet Ltd shall assume the variation is not to proceed.

4. Senet Ltd Charges
4.1. The customer will be invoiced in accordance with the agreed timetable.
4.2. At Senet Ltd total discretion interest and compensation on outstanding invoices will be charged either in accordance with The Late Payment of Commercial Debts Regulations 2002 or at the rate of 5% above the base rate of HSBC bank at the date of invoice and/or completion of the contract on the remaining balance of all invoices which are overdue for a period in excess of 30 days.
4.3. All fees quoted are in British pounds sterling and must be paid in this currency.

5. Intellectual Property Rights
5.1. Senet Ltd and its suppliers retain all intellectual property rights, interests and title in and over their designs, products and systems and all trade secrets, copyright, patent rights, ideas and any other intellectual property rights in relation thereto remain the exclusive property of Senet Ltd or its suppliers. For the avoidance of doubt at no time shall any rights, interests or title in any intellectual property pass to the customer without the express written agreement of an authorised signatory of Senet Ltd notwithstanding domain names registered on behalf of the customer.
5.2. Senet Ltd grants to the customer a royalty free, world-wide, non-exclusive license for the following uses of the customer's website or application:
5.2.1. the promotion of the customer's business or activities using the Internet.
5.2.2. the marketing and advertising of the customer's business or activities including the reproduction of screen shots in print and electronic media within the customer's organization and externally.
5.3. The customer is and shall remain fully responsible for all website or application content (text, pictures and other types of information featured on the website or within the application) and is liable to any actions or claims arising out of any actual or alleged infringement of any patent, copyright or trade secret in respect of that content.